Shipping and Delivery
LanierPens.com ships to the United States and Canada, including P.O. Boxes or to APO/FPO addresses. For information about shipping our products to destinations outside the U.S., please contact our customer service department at: customerservice@lanierpens.com
International Shipping now available through BongoUS! Click here for more information on how to get started.
Shipping Within the United States
Our shipping rates are calculated online via a live feed from USPS and UPS. We charge a base rate depending on the type of delivery service you would like, plus a fee based on the actual weight of the items you purchase.
Shipping Cost - United States | First Class US Mail | UPS Ground |
| Writing Instruments | $5.00 + lbs | $11.95 + lbs |
| Refill Orders Only | No Charge | $11.95 + lbs |
Other Shipping & Handling Info
- We ship standard (non-engraved) orders that have been received Monday thru Friday before 2:00 P.M. [EST] within four to eight business days. Engraved orders received before 2:00 P.M. [EST] are shipped within ten business days.
- We do not offer expedited UPS or FedEx Saturday delivery
- We ship to P.O Boxes and APO/FPO boxes via USPS Priority Mail only.
Order Status Messages
• If you have any further questions, please call our customer service department at 1-877-306-PENS between the hours of 8:00 and 5:00 PM PST. You can also e-mail us at: customerservice@lanierpens.com. Please have your confirmation number ready.
Sales Tax
• Appropriate sales tax will be added to orders shipped to outside of California.
• An invoice is included with your order, and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt.
Returns
• Click here to view our Return Policy